megaphone/oncall
3
0
Fork 0
Code Issues Pull Requests Releases Wiki Activity

convert to support multiple queries

Browse Source
This commit is contained in:
Jon Goldberg 2020-05-08 18:47:11 -04:00
commit 26c0032053
No known key found for this signature in database
GPG Key ID: C2D2247364F9DB13
6 changed files with 548 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

3
.env.example Normal file
View File

@ -0,0 +1,3 @@
REDMINE_URL='https://redmine.example.com'
REDMINE_API_KEY='abcdefg12345'
DEBUG_MODE=

4
.gitignore vendored Normal file
View File

@ -0,0 +1,4 @@
/vendor/
.env
contact.txt
users.csv

16
composer.json Normal file
View File

@ -0,0 +1,16 @@
{
"name": "megaphone/oncall",
"description": "A script to report on Redmine tickets that need attention.",
"type": "project",
"require": {
"kbsali/redmine-api": "^1.5",
"vlucas/phpdotenv": "^4.1"
},
"license": "GPL",
"authors": [
{
"name": "Jon Goldberg",
"email": "jon@megaphonetech.com"
}
]
}

269
composer.lock generated Normal file
View File

@ -0,0 +1,269 @@
{
"_readme": [
"This file locks the dependencies of your project to a known state",
"Read more about it at https://getcomposer.org/doc/01-basic-usage.md#installing-dependencies",
"This file is @generated automatically"
],
"content-hash": "9d1110731b1633c82d10df7e5b5077a6",
"packages": [
{
"name": "kbsali/redmine-api",
"version": "v1.5.21",
"source": {
"type": "git",
"url": "https://github.com/kbsali/php-redmine-api.git",
"reference": "e75295b81e5dc4c858007d8924408e11e49e080c"
},
"dist": {
"type": "zip",
"url": "https://api.github.com/repos/kbsali/php-redmine-api/zipball/e75295b81e5dc4c858007d8924408e11e49e080c",
"reference": "e75295b81e5dc4c858007d8924408e11e49e080c",
"shasum": ""
},
"require": {
"ext-curl": "*",
"ext-json": "*",
"ext-simplexml": "*",
"php": "^5.4 || ^7.2"
},
"require-dev": {
"friendsofphp/php-cs-fixer": "^2.0",
"phpunit/phpunit": "^4.8.36 || ^5.4.8 || ^6.0"
},
"type": "library",
"autoload": {
"psr-4": {
"Redmine\\": "src/Redmine/"
}
},
"notification-url": "https://packagist.org/downloads/",
"license": [
"MIT"
],
"authors": [
{
"name": "Kevin Saliou",
"email": "kevin@saliou.name",
"homepage": "http://kevin.saliou.name"
}
],
"description": "Redmine API client",
"homepage": "https://github.com/kbsali/php-redmine-api",
"keywords": [
"api",
"redmine"
],
"time": "2019-03-15T17:37:16+00:00"
},
{
"name": "phpoption/phpoption",
"version": "1.7.3",
"source": {
"type": "git",
"url": "https://github.com/schmittjoh/php-option.git",
"reference": "4acfd6a4b33a509d8c88f50e5222f734b6aeebae"
},
"dist": {
"type": "zip",
"url": "https://api.github.com/repos/schmittjoh/php-option/zipball/4acfd6a4b33a509d8c88f50e5222f734b6aeebae",
"reference": "4acfd6a4b33a509d8c88f50e5222f734b6aeebae",
"shasum": ""
},
"require": {
"php": "^5.5.9 || ^7.0 || ^8.0"
},
"require-dev": {
"bamarni/composer-bin-plugin": "^1.3",
"phpunit/phpunit": "^4.8.35 || ^5.0 || ^6.0 || ^7.0"
},
"type": "library",
"extra": {
"branch-alias": {
"dev-master": "1.7-dev"
}
},
"autoload": {
"psr-4": {
"PhpOption\\": "src/PhpOption/"
}
},
"notification-url": "https://packagist.org/downloads/",
"license": [
"Apache-2.0"
],
"authors": [
{
"name": "Johannes M. Schmitt",
"email": "schmittjoh@gmail.com"
},
{
"name": "Graham Campbell",
"email": "graham@alt-three.com"
}
],
"description": "Option Type for PHP",
"keywords": [
"language",
"option",
"php",
"type"
],
"time": "2020-03-21T18:07:53+00:00"
},
{
"name": "symfony/polyfill-ctype",
"version": "v1.15.0",
"source": {
"type": "git",
"url": "https://github.com/symfony/polyfill-ctype.git",
"reference": "4719fa9c18b0464d399f1a63bf624b42b6fa8d14"
},
"dist": {
"type": "zip",
"url": "https://api.github.com/repos/symfony/polyfill-ctype/zipball/4719fa9c18b0464d399f1a63bf624b42b6fa8d14",
"reference": "4719fa9c18b0464d399f1a63bf624b42b6fa8d14",
"shasum": ""
},
"require": {
"php": ">=5.3.3"
},
"suggest": {
"ext-ctype": "For best performance"
},
"type": "library",
"extra": {
"branch-alias": {
"dev-master": "1.15-dev"
}
},
"autoload": {
"psr-4": {
"Symfony\\Polyfill\\Ctype\\": ""
},
"files": [
"bootstrap.php"
]
},
"notification-url": "https://packagist.org/downloads/",
"license": [
"MIT"
],
"authors": [
{
"name": "Gert de Pagter",
"email": "BackEndTea@gmail.com"
},
{
"name": "Symfony Community",
"homepage": "https://symfony.com/contributors"
}
],
"description": "Symfony polyfill for ctype functions",
"homepage": "https://symfony.com",
"keywords": [
"compatibility",
"ctype",
"polyfill",
"portable"
],
"funding": [
{
"url": "https://symfony.com/sponsor",
"type": "custom"
},
{
"url": "https://github.com/fabpot",
"type": "github"
},
{
"url": "https://tidelift.com/funding/github/packagist/symfony/symfony",
"type": "tidelift"
}
],
"time": "2020-02-27T09:26:54+00:00"
},
{
"name": "vlucas/phpdotenv",
"version": "v4.1.5",
"source": {
"type": "git",
"url": "https://github.com/vlucas/phpdotenv.git",
"reference": "539bb6927c101a5605d31d11a2d17185a2ce2bf1"
},
"dist": {
"type": "zip",
"url": "https://api.github.com/repos/vlucas/phpdotenv/zipball/539bb6927c101a5605d31d11a2d17185a2ce2bf1",
"reference": "539bb6927c101a5605d31d11a2d17185a2ce2bf1",
"shasum": ""
},
"require": {
"php": "^5.5.9 || ^7.0 || ^8.0",
"phpoption/phpoption": "^1.7.2",
"symfony/polyfill-ctype": "^1.9"
},
"require-dev": {
"bamarni/composer-bin-plugin": "^1.3",
"ext-filter": "*",
"ext-pcre": "*",
"phpunit/phpunit": "^4.8.35 || ^5.0 || ^6.0 || ^7.0"
},
"suggest": {
"ext-filter": "Required to use the boolean validator.",
"ext-pcre": "Required to use most of the library."
},
"type": "library",
"extra": {
"branch-alias": {
"dev-master": "4.1-dev"
}
},
"autoload": {
"psr-4": {
"Dotenv\\": "src/"
}
},
"notification-url": "https://packagist.org/downloads/",
"license": [
"BSD-3-Clause"
],
"authors": [
{
"name": "Graham Campbell",
"email": "graham@alt-three.com",
"homepage": "https://gjcampbell.co.uk/"
},
{
"name": "Vance Lucas",
"email": "vance@vancelucas.com",
"homepage": "https://vancelucas.com/"
}
],
"description": "Loads environment variables from `.env` to `getenv()`, `$_ENV` and `$_SERVER` automagically.",
"keywords": [
"dotenv",
"env",
"environment"
],
"funding": [
{
"url": "https://github.com/GrahamCampbell",
"type": "github"
},
{
"url": "https://tidelift.com/funding/github/packagist/vlucas/phpdotenv",
"type": "tidelift"
}
],
"time": "2020-05-02T14:08:57+00:00"
}
],
"packages-dev": [],
"aliases": [],
"minimum-stability": "stable",
"stability-flags": [],
"prefer-stable": false,
"prefer-lowest": false,
"platform": [],
"platform-dev": [],
"plugin-api-version": "1.1.0"
}

12
index.php Normal file
View File

@ -0,0 +1,12 @@
<?php
$file = 'contact.txt';
if(isset($_GET["contact"])) {
file_put_contents($file, $_GET['contact']);
}
$oncall = file_get_contents('./contact.txt');
echo("Current person on call is now $oncall");
?>

244
oncall.php Normal file
View File

@ -0,0 +1,244 @@
#!/usr/bin/php
<?php
declare(strict_types = 1);
require_once 'vendor/autoload.php';
/* On Call Ticket Notification Script */
$today = date('Ymd');
$holidays = array(20151126, 20151127, 20151225, 20160101, 20160118, 20160215, 20160530, 20160704, 20160905, 20161010, 20161111, 20161124);
if (in_array($today, $holidays)) {
exit(0);
}
$oncall = new oncall();
$oncall->retrieveItems();
$oncall->setEmail();
$table = $oncall->buildMattermostTable();
if ($table) {
$oncall->sendToMattermost($table);
}
//email($item, $contact);
/**
* The class that does all the magic.
*/
class oncall {
/**
* Are we in debug mode?
* @var bool
*/
private $debugMode = FALSE;
/**
* A flag to indicate at least one ticket is overdue.
* @var bool
*/
private $overdue = FALSE;
/**
* The URL of the Redmine install.
* @var string
*/
private $baseUrl;
/**
* The Redmine API key.
* @var string
*/
private $apiKey;
/**
* An array containing queries we want to run, with a label as a key.
* @var array
*/
private $queries;
/**
* An array of the query results from Redmine. Key is the query label.
* @var array
*/
private $queryResults = [];
/**
* The email of the person on call.
* @var string;
*/
private $email;
public function __construct() {
// Load the .env file
$dotenv = Dotenv\Dotenv::createImmutable(__DIR__);
$dotenv->load();
// Debug Mode will show more information.
$this->debugMode = (bool) getenv('DEBUG_MODE');
$this->baseUrl = getenv('REDMINE_URL');
$this->apiKey = getenv('KEY');
$this->queries = [
'New Support Tickets' => 'https://hq.megaphonetech.com/issues.json?query_id=17&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
'New Maintenance Tickets' => 'https://hq.megaphonetech.com/issues.json?query_id=18&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
];
}
/**
* Add the number of minutes since a ticket was created.
* Also set the overdue flag if necessary.
*/
private function getMinutes(array $item) {
// find the time since the ticket was created
$created = $item['created_on'];
$time = strtotime("$created");
$time_difference = strtotime('now') - $time;
// put it into minutes
$td_min = (int) ($time_difference / 60);
// Store the time in minutes in the array.
$item['minutes'] = $td_min;
// Flag if any items are overdue.
if ($td_min > 60) {
$this->overdue = TRUE;
}
return $item;
}
/**
* Get items from Redmine.
*/
public function retrieveItems() {
foreach ($this->queries as $title => $url) {
// get the contents of the query in a usable format
$json = json_decode(file_get_contents($url), TRUE);
// if the query has any results
if (!empty($json)) {
// go through this loop for each ticket found
foreach ($json['issues'] as $k => $item) {
$item = $this->getMinutes($item);
$this->queryResults[$title][] = $item;
}
}
}
}
/**
* Render the $items property in Markdown.
* @return string
*/
public function buildMattermostTable() {
$table = '';
foreach ($this->queryResults as $label => $queryResult) {
//Add header row
$table .= "\n### $label\n";
$table .= "| Issue | Project | Author | Subject | Minutes Elapsed |\n| :----- | :------- | :----- | :-------| ----: |\n";
foreach ($queryResult as $item) {
$table .= "| [{$item['id']}](https://hq.megaphonetech.com/issues/{$item['id']}) ";
$table .= "| {$item['project']['name']} ";
$table .= "| {$item['author']['name']} ";
$table .= "| {$item['subject']} ";
$table .= "| {$item['minutes']} ";
$table .= "|\n";
}
}
return $table;
}
public function sendToMattermost($table) {
$mattermostName = $this->findMattermostName();
$url = 'https://chat.civicrm.org/hooks/4d7wtzzmj3rjmqpjg9z9nfqwjo';
$data['channel'] = 'Megaphone';
$data['username'] = 'megaphone-bot';
$data['icon_url'] = 'http://oncall.megaphonetech.com/oncallbot.jpg';
$data['text'] = "@$mattermostName\n\n$table";
$json = json_encode($data);
// use key 'http' even if you send the request to https://...
$options = [
'http' => [
'header' => "Content-type: application/json\r\n",
'method' => 'POST',
'content' => $json,
],
];
$context = stream_context_create($options);
$result = file_get_contents($url, FALSE, $context);
if ($result === FALSE) {
print_r($result);
}
}
/**
* Return a Mattermost name from email, or "@channel" if there's an overdue ticket.
* @return string
*/
private function findMattermostName() {
if ($this->overdue) {
return 'channel';
}
// Check users.csv column 1 for email; return column 2 if it matches.
if (($handle = fopen(__DIR__ . "/users.csv", "r")) !== FALSE) {
while (($data = fgetcsv($handle, 1000, ",")) !== FALSE) {
if ($data[0] == $this->email) {
fclose($handle);
return $data[1];
}
}
}
fclose($handle);
return '';
}
public function setEmail() {
// path to file containing email of person on call
$contactfile = './contact.txt';
// set the email of the person on call
$this->email = trim(file_get_contents("$contactfile"));
}
}
/**
* Send an email for this item.
*/
function email($item, $contact) {
// if it's been an hour, email everyone instead
if ($item['minutes'] > 60) {
$contact = 'team@megaphonetech.com';
}
// if it's been 25 minutes, make an email
if ($item['minutes'] > 0) {
// email body
$email = "New issue to attend to:" . "\n";
$email .= "\n";
$email .= "Project: " . $item['project']['name'] . "\n";
$email .= "Author: " . $item['author']['name'] . "\n";
$email .= "Subject: " . $item['subject'] . "\n";
$email .= "\n";
$email .= $item['description'] . "\n";
$email .= "\n";
$email .= "Ticket created {$item['minutes']} minutes ago";
$email .= "\n";
$email .= 'https://hq.megaphonetech.com/issues/' . $item['id'] . "\n";
$email .= "\n";
// email headers
$to = $contact;
$subject = "[#{$item['id']}]";
$message = $email;
$headers = 'From: support@megaphonetech.com' . "\r\n" .
'Reply-To: support@megaphonetech.com' . "\r\n" .
'X-Mailer: PHP/' . phpversion();
// send email
mail($to, $subject, $message, $headers);
}
}