diff --git a/oncall.php b/oncall.php
index 3c37a76..34a1ca8 100755
--- a/oncall.php
+++ b/oncall.php
@@ -51,7 +51,23 @@ class oncall {
    * An array containing queries we want to run, with a label as a key.
    * @var array
    */
-  private $queries;
+  private $queries = [
+    'New Support Tickets' => [
+      'url' => 'https://hq.megaphonetech.com/issues.json?query_id=17&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
+      'calculate_minutes' => TRUE,
+      'show_once' => FALSE,
+    ],
+    'New Maintenance Tickets' => [
+      'url' => 'https://hq.megaphonetech.com/issues.json?query_id=18&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
+      'calculate_minutes' => TRUE,
+      'show_once' => FALSE,
+    ],
+    'Next Action Alerts' => [
+      'url' => 'https://hq.megaphonetech.com/issues.json?query_id=19&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
+      'calculate_minutes' => FALSE,
+      'show_once' => TRUE,
+    ],
+  ];
 
   /**
    * An array of the query results from Redmine.  Key is the query label.
@@ -80,12 +96,6 @@ class oncall {
     $this->debugMode = (bool) getenv('DEBUG_MODE');
     $this->baseUrl = getenv('REDMINE_URL');
     $this->apiKey = getenv('REDMINE_API_KEY');
-
-    // FIXME: Not using $this->apiKey.
-    $this->queries = [
-      'New Support Tickets' => 'https://hq.megaphonetech.com/issues.json?query_id=17&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
-      'New Maintenance Tickets' => 'https://hq.megaphonetech.com/issues.json?query_id=18&key=7ebe204bef5804f4effb9b4160a295487dde15f1',
-    ];
   }
 
   /**
@@ -117,15 +127,25 @@ class oncall {
    * Get items from Redmine.
    */
   public function retrieveItems() {
-    foreach ($this->queries as $title => $url) {
+    foreach ($this->queries as $title => $query) {
       // get the contents of the query in a usable format
-      $json = json_decode(file_get_contents($url), TRUE);
+      $json = json_decode(file_get_contents($query['url'] . "&key=$this->apiKey"), TRUE);
       // if the query has any results
       if (!empty($json)) {
         // go through this loop for each ticket found
-        foreach ($json['issues'] as $k => $item) {
-          $item['minutes'] = $this->calculateMinutes($item);
-          $this->queryResults[$title][] = $item;
+        foreach ($json['issues'] as $item) {
+          if ($query['calculate_minutes']) {
+            $item['minutes'] = $this->calculateMinutes($item);
+            $this->queryResults[$title][] = $item;
+          }
+          if ($query['show_once']) {
+            // Show between 10am and 10:03am only.
+            if (1 || (date('H') == 10 && date('i') <= 3)) {
+              $item['minutes'] = NULL;
+              $this->notify = TRUE;
+              $this->queryResults[$title][] = $item;
+            }
+          }
         }
       }
     }
@@ -147,8 +167,10 @@ class oncall {
         $table .= "| {$item['project']['name']} ";
         $table .= "| {$item['author']['name']} ";
         $table .= "| {$item['subject']} ";
-        $table .= "| {$item['minutes']} ";
-        $table .= "| [Do Not Alert](https://oncall.megaphonetech.com/update_redmine.php?action=do_not_alert&issue={$item['id']}) ";
+        $table .= '| ' . $item['minutes'] ?? '' . ' ';
+        if ($item['minutes'] ?? FALSE) {
+          $table .= "| [Do Not Alert](https://oncall.megaphonetech.com/update_redmine.php?action=do_not_alert&issue={$item['id']}) ";
+        }
         $table .= "|\n";
       }
     }